Increase your job
book rate
Use AI to answer customers on every channel, drive revenue, and win repeat work for your service company.
The difference
Most of what gets sold as AI isn't AI at all. It's rigid workflows dressed up as intelligence: scripts that barely work, break the moment a caller goes off track, and take constant upkeep just to keep running.
Our mission at CentralComs is to bring great customer service to every home services company. We build AI that learns your business and answers the way your best CSR team would, on every channel, at any hour.
AI CSR
Voice and messaging AI that answers every call, sells, and books repeat jobs
Never miss a call
CentralComs answers your calls, texts, and email in seconds, around the clock. Real customers get booked; the junk gets screened out.
- Picks up every call, day or night
- Answers questions from your own price book
- Screens out spam and junk calls
- Books the job in the same conversation
Taylor Brooks · One thread
Call · Yesterday 8:02 PM
“Thanks for calling Summit Plumbing & Air! This is Robin.
How can I help you today?”
Water heater’s leaking — can someone come tomorrow morning?
We can have Sarah there tomorrow, 10–12.
Work order created · Installation — Taylor Brooks · Tomorrow 10:00 AM
Every text answered in seconds
Texts, emails, and web leads get an instant reply, and a missed call becomes a text conversation instead of a voicemail.
- Replies to texts and emails in seconds
- Turns missed calls into instant text-backs
- Keeps every customer in one thread
- Books right from the conversation
Messages · One thread
My AC is making a rattling noise. Can someone look at it this week?
We can do Thursday 12–2 or Friday 8–10 at 42 Maple St. Which works?
Friday works
Booked · AC repair — J. Rivera · Friday 8:00 AM
Bigger tickets on every call
It quotes the job, then grows it: upsells you approve, memberships that renew on autopilot, follow-ups that run until the estimate books.
- Offers approved upsells at the right moment
- Sells and renews memberships on autopilot
- Follows up on estimates until they book
Stage OneBook estimate appointment
Stage TwoFollow up until it books
Stage ThreeSchedule the job
Stage FourAsk for the review
Stage FiveBook recurring servicePast customers come back on schedule
CentralComs remembers who is due for service and reaches out before the phone would ever ring.
- Reminds customers when maintenance is due
- Rebooks their usual time in one text
- Renews memberships before they lapse
Repeat bookings · Service due
Hi Dana, it has been a year since your last furnace tune-up. Want me to book your usual 10–12 window?
Yes, Thursday please
Booked · Annual tune-up — D. Whitfield · Thursday 10:00 AM
Dispatching
AI dispatching that schedules every job, matches the right tech, and updates them by text
Book more jobs
Booked calls land straight on your calendar. Shops on CentralComs book 35% more jobs and recover $10k+ a month from missed calls.
- Books straight from the first call or text
- Writes jobs into ServiceTitan, Housecall Pro, or Jobber
- Fills schedule gaps and keeps routes tight
- Confirms, reminds, and reschedules customers by text
Dispatch board · Today
Mike T.
HVAC
R. Okafor · 77 Hillside Ave
Sarah L.
Plumbing
M. Alvarez · 219 Cedar Ct
P. Nguyen · 14 Alder Ln
Luis R.
Plumbing
L. Braddock · 9 Foxglove Way
Dana K.
Electrical
J. Rivera · 42 Maple St
Right tech, every time
Every job goes to the tech who can actually do it, without the whiteboard or the group text.
- Matches by trade, zone, and availability
- Jobs wait in the right trade queue
- Every work order shows who has it and where it stands
Tech match · New work order
Work order · Tomorrow 10–12
Water heater replacement — M. Alvarez (219 Cedar Ct)
Mike T.
HVAC
Different trade
Sarah L.
Plumbing
Free 10–12 · 2.1 mi away
Luis R.
Plumbing
Booked until 2 PM
Techs stay in sync
Your techs don't get another app. They just text, and the board stays current.
- Sends each tech their day, job by job
- A text back updates the whole board
- Customers get an ETA when the tech heads out
Sarah L. · Tech updates
Job added: Water heater replacement, 219 Cedar Ct, 10–12. Reply 1 to confirm.
1 — heading there after my 8 AM
Board updated · Sarah confirmed · Customer got an ETA
Integrations
Works with the tools you already run on
For Your Team
Built to support your CSRs
It clears the junk calls and busywork — your team keeps the judgment calls.
Covers every call
Overflow, after-hours, and holiday calls picked up so your CSRs never miss a lead.
Filters out the noise
Scam calls, robocalls, and solicitors screened out before they ever reach your team.
Warm handoffs
Complex or sensitive calls transfer to your CSRs with full context.
More booked jobs
Answering every lead instantly is the cheapest revenue you'll ever add.
Smart dispatch
Jobs routed to the right technician by trade, zone, and availability.
Guardrails you control
The AI only commits to the pricing, windows, and scope you allow.
How is this different from other AI receptionists?
Most AI receptionists replace people. CentralComs stays human — it clears the junk calls and routine bookings so your CSRs have time for the customers who matter. Your team keeps the judgment calls.
Does it replace my office staff?
No. It picks up what your team can't get to — after hours, overflow, busy signals — and hands anything complex to a person, with full context.
How does it work with ServiceTitan, Housecall Pro, or Jobber?
It reads and writes to your system directly — customers, jobs, schedules, and your price book. Booked calls land exactly as if your CSR entered them.
What happens when it gets a call it can’t handle?
It warm-transfers to your team or takes a message with everything captured. It never guesses on pricing, windows, or scope you haven’t approved.
How fast can we go live?
Most shops are live within a week. Book a demo and we’ll walk through your setup.
Grow your revenue,
not more headcount.
14-day free trial. Credit card required.