Terms of service

Effective date: July 7, 2025

Welcome to CentralComs.

These Terms of Service ("Terms") govern your access to and use of CentralComs' website, platform, software, and related services (collectively, the "Service"), operated by CentralComs, Inc. ("CentralComs," "we," "our," or "us").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Authority

You must be at least 18 years old and have the legal authority to enter into a binding contract.

If you are using the Service on behalf of a company or other legal entity, you represent that you are authorized to bind that entity to these Terms.

2. Account Registration and Security

To access certain features, you must create an account.

You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security and confidentiality of your login credentials
  • Be responsible for all activity occurring under your account

CentralComs may suspend or terminate accounts that compromise security, violate these Terms, or pose risk to the Service or other users.

3. Use of the Service

You may use the Service only for lawful business purposes related to property operations, maintenance coordination, and related workflows.

You agree not to:

  • Misuse, interfere with, or disrupt the Service
  • Reverse engineer, copy, or resell the Service without authorization
  • Use the Service to transmit unlawful, misleading, or harmful content
  • Attempt to gain unauthorized access to systems or data

We reserve the right to monitor usage to ensure compliance.

4. Subscriptions, Fees, and Payments

Certain features require a paid subscription.

By subscribing, you agree that:

  • Pricing, billing cycles, and feature access are disclosed at purchase
  • Payments are charged in advance via our designated payment processor
  • Subscriptions automatically renew unless canceled before renewal

Refunds: Payments are non-refundable except where required by law.

We may modify pricing with reasonable notice. Continued use after a price change constitutes acceptance.

5. Data, Content, and Ownership

Your Data

You retain ownership of all data, content, and information you submit to the Service ("Customer Data").

By using the Service, you grant CentralComs a limited, non-exclusive, worldwide license to host, process, analyze, and display Customer Data solely to operate, maintain, and improve the Service.

Our Intellectual Property

All software, models, workflows, documentation, and platform content are owned by or licensed to CentralComs and protected by intellectual property laws.

Nothing in these Terms grants you ownership of the Service or its underlying technology.

6. Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and safeguard information. By using the Service, you consent to those practices.

7. Service Availability and Changes

We aim for reliable uptime, but do not guarantee uninterrupted or error-free operation.

We may modify, suspend, or discontinue any part of the Service for maintenance, security, or legal reasons, with or without notice.

8. Third-Party Services

The Service may integrate with third-party tools, vendors, or APIs.

CentralComs is not responsible for third-party services, content, availability, or policies. Your use of third-party services is governed by their own terms.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CENTRALCOMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee outcomes, response times, vendor performance, or cost savings.

10. Limitation of Liability

To the maximum extent permitted by law:

  • CentralComs is not liable for indirect, incidental, consequential, or special damages, including lost profits, data loss, or business interruption
  • Our total aggregate liability shall not exceed the fees paid to CentralComs in the 12 months preceding the claim

11. Indemnification

You agree to defend, indemnify, and hold harmless CentralComs, its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your data or interactions with vendors, tenants, or third parties

12. Termination

You may stop using the Service at any time.

We may suspend or terminate access if you:

  • Violate these Terms
  • Fail to pay applicable fees
  • Pose legal, security, or operational risk

Upon termination, your right to use the Service immediately ceases.

13. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

You agree to exclusive jurisdiction and venue in the state or federal courts located in San Francisco County, California.

14. Changes to These Terms

We may update these Terms from time to time. The effective date will be updated at the top of this document.

Continued use of the Service after changes take effect constitutes acceptance.

15. Entire Agreement

These Terms, together with the Privacy Policy and any written agreements expressly incorporated, constitute the entire agreement between you and CentralComs and supersede prior understandings.

16. Severability

If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining Terms will remain in full force.

17. Contact

We may send legal or service notices electronically.

Contact CentralComs:

📩 Email: support@centralcoms.com